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originally posted in: Connecting again
5/3/2021 4:20:46 PM
3
Hi. This sounds like a connection issue of some kind is occurring, and could be an internet service provider issue. Below are suggestions that may help with your issue:[quote] [b]1.[/b] Use a wired connection rather than Wi-Fi [b]2.[/b] Quit any program or turn off other devices that are streaming [b]3.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clear your console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url]. [b]4.[/b] Power cycle your internet router [b]5.[/b] [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url] [b]6.[/b] Follow our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type. [b]7.[/b] Enable IPV6 on your router to see if that helps [/quote]
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  • This is not the first time McMassive has had to log this call… and to repeatedly just forward the same generic “network troubleshooting” is a joke, surely the guy shouldn’t have to turn his Xbox and router off everytime he wants to play a game he’s paid money for season pass etc. The fact that he can play the game after turning everything off suggests that his internet connection is perfectly fine. And the fact that all his other online games work perfectly fine suggests that Bungie need to review the code in D2 to actually proactively fix this “connecting” issue as opposed to reactively forwarding the same generic guidance.

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  • Exactly techno I got on last night but now it's happening again my Internet is fine

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  • I've tried everything and can run every other single game I own online. I've connected wired and wireless tried different networks and connected to a mobile device I can play fortnite over my mobile but can't even connect to your servers

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