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Edited by Cataclismio Grossimani: 4/25/2021 10:48:42 PM
2

Prime Gaming drop claim issue

Hi, I've successfully linked all my accounts (Amazon, Twitch, Bungie), the Pirme Gaming page sais that I've successfully claimed my reward (drop 16) but if I go on https://www.bungie.net/7/en/codes/partners I find as the last one the March one (the 15th), even in game Amanda Hollyday has nothing for me. I've always retreived all the drops but I recently changed all my password. I tried unlinkg all accounts and linking them again but nothing, Prime Gaming says that I've already claimed it. I need support, thanks.

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  • Hello. Do you share your Amazon Prime account with anyone else? If so, do they play Destiny 2 and do they also sign up for this program? Have you tried logging in and out of the game to see if anything changes? To confirm, you've double-checked that the Gear Drop has been claimed on the Twitch Prime site? Double check that you have the correct Bungie.net account linked to your Prime Gaming account as well. If you go into your [b][url=https://www.bungie.net/en/Profile/Settings]Bungie account Settings[/url][/b] and click "Accounts & Linking," do you see Twitch Prime at the bottom of the page under the "Authorized Applications" sections? Have you claimed your reward in your [b][url=https://www.bungie.net/7/en/Codes/Partners]Partner Rewards section[/url][/b]? If you don’t see your Gear Drop there, you’ll need to restore your connection. To do so, you need to re-connect your Twitch account to your Bungie.net account. You may want to [b][url=https://twitch.amazon.com/tp/oauth/start/bungie?overwrite=true&redirectUrl=https://twitch.amazon.com/prime/loot/destiny2]re-link your accounts together[/url][/b] then wait until next month to claim that Gear Drop.

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    • As far as i know the twitch extension for destiny has been brought offline a fair while ago because of some issues. Linking the bungie help tweet. https://mobile.twitter.com/BungieHelp/status/1380321788685475842

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