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4/24/2021 1:15:21 AM
1
Need help! Cross save made me lose my characters!
I recently tried to use cross save to play on stadia with some friends but after the account was linked it didnt transfer my already made characters and now when i open the game on steam, i get a page that says make a new guardian. what is going on !!!!!
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Hi there. Looking at your profile, you set up Cross Save backwards by choosing Stadia as the Active Account instead of Steam where your characters are. If you wish to request that Bungie switch your Active Account, head over to this article and fill out the contact form at the bottom. [b]Do not disable Cross Save in the meantime![/b] https://help.bungie.net/hc/en-us/articles/360049498031-Contact-Form-Cross-Save-Issues Please note that Bungie goes through these reports in order that they receive them, and only during normal business hours Pacific Time.
