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4/13/2021 10:13:21 AM
1
Destiny 2 Freezes then crashes to desktop. All other games work fine
Hello, I have been playing Destiny 2 for years but after the recent update, Destiny 2 is constantly freezing and crashing to the desktop with no error codes. Please help me...
I am posting the app crash data from Windows event log:
Log Name: Application
Source: Application Error
Date: 4/13/2021 3:53:24 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-16HG5S5
Description:
Faulting application name: destiny2.exe, version: 27271.0.0.0, time stamp: 0x605cc15a
Faulting module name: destiny2.exe, version: 27271.0.0.0, time stamp: 0x605cc15a
Exception code: 0xc0000005
Fault offset: 0x00000000007f51fb
Faulting process id: 0x9bc
Faulting application start time: 0x01d730499bac4e4b
Faulting application path: F:\Games\Steam\steamapps\common\Destiny 2\destiny2.exe
Faulting module path: F:\Games\Steam\steamapps\common\Destiny 2\destiny2.exe
Report Id: 9617401f-8bd2-4d78-a091-949d392a1566
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-13T09:53:24.1684003Z" />
<EventRecordID>76566</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-16HG5S5</Computer>
<Security />
</System>
<EventData>
<Data>destiny2.exe</Data>
<Data>27271.0.0.0</Data>
<Data>605cc15a</Data>
<Data>destiny2.exe</Data>
<Data>27271.0.0.0</Data>
<Data>605cc15a</Data>
<Data>c0000005</Data>
<Data>00000000007f51fb</Data>
<Data>9bc</Data>
<Data>01d730499bac4e4b</Data>
<Data>F:\Games\Steam\steamapps\common\Destiny 2\destiny2.exe</Data>
<Data>F:\Games\Steam\steamapps\common\Destiny 2\destiny2.exe</Data>
<Data>9617401f-8bd2-4d78-a091-949d392a1566</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
And the second event log:
Log Name: Application
Source: Windows Error Reporting
Date: 4/13/2021 3:53:26 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-16HG5S5
Description:
Fault bucket 1726640842670295718, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: destiny2.exe
P2: 27271.0.0.0
P3: 605cc15a
P4: destiny2.exe
P5: 27271.0.0.0
P6: 605cc15a
P7: c0000005
P8: 00000000007f51fb
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38BF.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39E9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39F9.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A07.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A27.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_destiny2.exe_b7e2625995d727e427aae8b3dc47d0cfb6d39792_5684cdc2_3bec2a47-02bb-43bf-9aea-935a8ff80e71
Analysis symbol:
Rechecking for solution: 0
Report Id: 9617401f-8bd2-4d78-a091-949d392a1566
Report Status: 268435456
Hashed bucket: 9642ebcef0f1ad9387f642b2c20b4aa6
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-04-13T09:53:26.3953462Z" />
<EventRecordID>76567</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-16HG5S5</Computer>
<Security />
</System>
<EventData>
<Data>1726640842670295718</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>destiny2.exe</Data>
<Data>27271.0.0.0</Data>
<Data>605cc15a</Data>
<Data>destiny2.exe</Data>
<Data>27271.0.0.0</Data>
<Data>605cc15a</Data>
<Data>c0000005</Data>
<Data>00000000007f51fb</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38BF.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39E9.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39F9.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A07.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A27.tmp.txt</Data>
<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_destiny2.exe_b7e2625995d727e427aae8b3dc47d0cfb6d39792_5684cdc2_3bec2a47-02bb-43bf-9aea-935a8ff80e71</Data>
<Data>
</Data>
<Data>0</Data>
<Data>9617401f-8bd2-4d78-a091-949d392a1566</Data>
<Data>268435456</Data>
<Data>9642ebcef0f1ad9387f642b2c20b4aa6</Data>
<Data>0</Data>
</EventData>
</Event>
-
5 RepliesEdited by Crisidelm: 4/13/2021 10:29:52 AMA complete Dxdiag report would be better (upload it on a site like pastebin.com and then link it here). Have you verified the integrity of your game files in Steam? If you have an Nvidia GPU, you can try setting off the Shader Cache in the driver control panel, reboot and play.
