Hi, I’m reaching out here as I’ve had no response from a request to reduce my restriction I sent out a couple weeks ago. I respect Destiny’s policy on connectivity requirements but feel that the punishment, and it very much feels that way, is too severe. This is my second restriction. The first was over the Christmas holidays. I will admit that I received a warning that my internet may be causing people’s internet matchmaking activities. I dismissed it at first but then received a tree week ban for crucible and gambit. I realized playing over WIFI may be the issue. I connected using the LAN line and pleaded with help to reduce the restriction time. I received no response. I’m not a big PVP player but do enjoy it from time to time. Chasing pinnacles and Iron Banner with the clan. I went back in once my restriction ended and was soon banned for two months! I thought my connection was fine as I wasn’t experiencing and issues in matches or in PVE group activity’s. I received this ban after a match that I didn’t see any lagging but understand that there were in fact issues. My issue is that there was not another warning. I was under the impression that I had fixed the issue and I confirmed with my provider my speeds were adequate. I downloaded a speed test app and have realized the the router the internet company provides isn’t optimal for gaming. I ordered a gaming router (Netgear Nighthawk) and sent an email to Bungie help explaining that I have a new router and asking to reduce the length of my ban. No response... Please Bungie, two months is a big punishment. I am doing everything I can to make my connection as good as I can but without giving me a warning that there was still an issue and then a two month punishment is crazy. I’ve been a Destiny player since D1 but this is starting to take some of the love from the game. I really hope you can help reduce the restriction as I’d really like to try out the new router I received. Thanks, Espion420