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1/19/2021 6:11:22 PM
6
Can’t load the game on PS5
I can’t even start up the game. It is bringing me to an infinite loading screen saying downloading the update file. Is anyone else having this problem. Help please
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2 RepliesHey there. Thanks for your report. What troubleshooting steps have you tried? You may want to [url=https://www.bungie.net/en/Help/Article/12539]clear your console cache[/url] and then try again. Do you have the PS4 version downloaded, too? You may need to uninstall that version on your PS5.
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1 ReplySame here. Try to load the game and a screen pops up with "Downloading the update file..." and a progress bar underneath that says "Calculating remaining time..." but nothing happens. If I try to update from the Home screen an error message pops up saying "Something went wrong." Code is CE-107938-8. Help!
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Ive had the same issue since i got my ps5 on day 1 hotfixes or updates for D2 just dont download and ive had to reinstall the game multiple times. For someone who spends a ton of time at work and just wants to play but i have to wait 7 hours each patch is gettin ridiculous either sony needs to fix it on their end or on bungies end and i get tons of people are working from home but I've had the console for 2 months come on .
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1 Replyre-downloading the game worked
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same issue, haven't had any luck with restarting ps5. it says something went wrong CE-107938-8 when I click check for update. if I try to open destiny it goes to the download screen but nothing happens it doesn't start.
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I had the same issue in a different sense. I decided to try and re-download the entire game and hope that fixes it. Going to take awhile unfortunately which sucks.
