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Edited by Crim π: 1/4/2021 6:24:40 PM
9

Bug Report System In-Game

Technically a suggestion, but this would reach the right audience being placed in this sub-category: I'm getting pretty tired of all the bugs I've run into since Beyond Light released. The last two Ascendant Challenge Time Trials, for example, were both bugged and are impossible to complete (this week and last week). Both are multi-week rotational activities. -Beyond that, we have the servitor on Nessus during the Ether Resupply that becomes invincible if DPS'd too quickly during the first phase. -We have Failsafe who refuses to allow you to interact with her for random lengths of time once you first arrive at Nessus. -We have the Ahamkara bones that no longer spawn within the Ascendant Challenges or the Shattered Throne -- even though the triumph is still available. -We have Essence quests that can no longer be completed on the Moon due to the bugged spawning of enemies (Essence of Insanity, for example). -We have poor target tracking with swords and, many times, seem to swing right through the target we're attacking -- resulting in many frustrating deaths when fighting champions. And so many other issues that have been brought to light in recent months. There are dedicated in-game systems for bug-reporting that serve as a sort of ticket-system. Take WoW (World of Warcraft) for example. You'd create a support ticket in-game, then wait in a queue until a support employee answers your request live with an in-game support chat system. The queue placement would vary depending on the severity of the issue. If this isn't feasible due to an underwhelming number of available employees, then we ought to at least have a dedicated consume-to-support-member report system via bungie.net or email. We just have no way of knowing that an issue is being properly entered into any bug-tracking system. I think I've made my point and reasoning very clear. I believe this sort of system is desperately needed in-game -- especially after Beyond Light was released. We've had far too much content removed, far too little added, and far too many bugs introduced. Appreciate it.
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