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11/10/2020 10:55:47 PM
19
I pre-ordered the digital deluxe edition of Beyond light and now it’s showing that I don’t have it
, I even have the ghost shell,emote, and Emblem to prove that I have done this I checked my Mircosoft store and it shows that I have downloaded the items, so what’s the problem? Also for clarification I own the disk, so I play on that, but in the past this hasn’t been a problem until now. Bungie please help.
Tag is Taken Ghost#1141
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3 RepliesHi there, Looking at your account you current do not own any editions of Beyond Light. [quote]Players experiencing issues with their DLC content on Xbox should follow the below steps to manually reinstall all add-ons. Players who do not see their DLC on this list should contact Microsoft Support.[/quote] https://twitter.com/BungieHelp/status/1326610689830449152?s=20 Please also check your Microsoft order history to confirm that the DLC was successfully purchased.
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5 RepliesHas this issue been fixed on your end?
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1 ReplyI also having this problem I'm going to try reinstalling but in-game it says I don't have anything please fix.
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Same issue. Pre-ordered on PSN, have the emblem, just finished the campaign, bought the seasons pass. Game thinks I still need to buy it and I can't get No Time To Explain.
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5 RepliesI have the same issue man hopefully bungie is able to fix this soon because if not you’d expect some heavy compensation
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3 RepliesI preordered the deluxe edition too and I never received any of the preorder bonuses and now after launch I don’t have access to the season pass or the new DLC. The game keeps asking me to repurchase the Deluxe Edition again. I made the purchase a while ago through the link provided in the game from the purple logo next to the Tower on the destination load screen. I double checked in the Microsoft store and it shows I own the Beyond Light Deluxe Edition. I checked my game files to make sure it’s all installed and it shows it is. I’ve deleted the game files from both my back up drive and internal hard drive and downloaded it again and it’s still doing it. This is incredibly frustrating
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1 ReplyMy husband and i game share and i preinstalled on ps4, got the emote etc. Last night it told me i couldnt get the mission from variks, today i can get it and it says i own the content but my season pass is locked off. Shadowkeep was a shared season pass, is this one different?
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2 RepliesI got all the pre-order items, but not the "No time to explain" exotic weapon, catalyst, or ornament. I got a note about it when I tried signing in during launch, but got thrown out before I could read it properly, and never saw the message again.
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Im having the same problem on Xbox
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I have the same problem, cant find any answers anywhere.
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1 Reply[PS4] the same problem happened to me.
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4 RepliesIs this on XBox or Steam?
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I am also having this problem
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1 ReplyJust wanna add that I’m also having this problem, I also have the rimed ghost and freeze tag emote
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7 RepliesEdited by TomTheGlowolf: 11/11/2020 6:06:43 AMI also have this issue. Own the deluxe/pre-order content but its missing
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Same situation here bro and hopefully waiting for an update that fixes this problem.
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Also having this issue and I so far have no idea how to fix it.
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Same and its lowkey irritating
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2 RepliesI'm also having this problem, did you buy the new season pass as well? Cuz it's acting like I didn't get that either when in fact I did. But, I'm also family sharing with my hubby.
