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Edited by Déjà Vu: 11/1/2020 5:52:20 PM
3

Account transfer

So I am 17 and I’ve always played Xbox on an account with my dads email. When I get a little older and move out, I won’t be able to play on his email anymore. I have a steam account as well, and the two are linked. If I want to create a new Xbox account, can I change my primary platform to pc, unlink the current Xbox account, and then link a new Xbox account and keep all of my progress?

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  • Hi there. Unfortunately this is not possible. Your data is permanently tied to that Xbox account and Cross Save doesn't actually transfer that data, it just allows you to access it on other platforms while enabled—if you were to disable Cross Save in order to link a different Xbox account, your Steam account would no longer have access to this data. Also, as per their [url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url], Bungie does not offer a way to permanently transfer your data to a different account. If you have to use a different Xbox account, you will need to start over on that account, unfortunately.

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    • Hello. Bungie does not provide the service to transfer data to other accounts/platforms. ([b][url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url][/b]) [quote][b]Bungie does not provide the following services:[/b] [...] Transferring items or characters between platform accounts or inactive accounts when Cross Save is enabled[/quote] Cross save only allows you to play on one set of characters to other platforms while Cross save is active.

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    • Game progress is permanently tied to a platform account. Bungie does not currently offer any permanent data transfer service, so if you remove the current XBox account from cross save you will be removing your D2 game progress along with it. If you wish to retain your existing D2 game progress you will need to permanently keep the existing XBox account cross saved with your Steam account.

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