Hi,
my problem is as the titles says. I don't have a second Steam Account and neither a second Battle.net Account. I thought i made the migration last year (haven't played since then), but it didn't looked like it today. So, when I link the account with Steam it works, but as soon as I want to start the Transfer, the Account error shows up. When I start up the game on Steam, only the Character Creation shows up.
Unlinking and linking again didn't help.
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4 RepliesEdited by BNGHelp6: 10/19/2020 2:57:53 PMHey there! PC Move is a one time transfer. Once you've transferred your battle.net account to your Steam account, you're stuck with that Steam account. Unfortunately, that Steam account has already been used for migration somehow. The only way to migrate your data over is to create a new Steam account and link it to this profile to perform migration.
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Edited by ADragonWithin: 10/19/2020 7:29:15 PMIt's difficult to tell based on your title and body if you accidentally linked the wrong Battle.net ID to your current Steam ID or if you accidentally linked the correct Battle.net ID to the wrong Steam ID. If your error is saying that you have to create a new Steam ID, then that's your only option. If, however, it's telling you that the Battle.net ID has already been transferred to Steam, then please read further. Please log out on Steam's website then go to the login page. On the login page, follow the link for recovering your password. Once you get to the point of entering the code from your email, Steam will show you all Steam IDs that you have associated with that email. It's possible that you accidentally used an old Steam ID that wasn't fully set up when you were logging in (most likely by using an email to log in or an older username that you thought you changed). Following the steps for recovering the account should show you any other Steam IDs, and if you have another Steam ID, use that Steam ID to log into Steam and see if your characters are there.