Hi guys I was banned from PSN for monetary issues so I created another PSN account. When I attempt to remove my banned PSN account from cross save it won't allow me to because I can't log in to the banned PSN account to authenticate. Please help!
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5 Repliescouldn't you just resolve the 'monetary issues' and have them unlock that account?
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Hey there! In order to deactivate cross save, you [b][u]must[/u][/b] be able to authenticate all of your accounts. You will need to contact [u][url=https://support.playstation.com/]PlayStation Support[/url][/u] to help gain access to your account in order to authenticate it. If that is not possible, you are stuck with having cross save enabled. [quote][b]This contact form is not intended for:[/b] [...] Players to request accounts to be added or removed from their Cross Save or Bungie.net profiles.[/quote] https://www.bungie.net/en/Help/Troubleshoot?oid=48099
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12 RepliesThen you can’t remove it. You must be able to login to account in order to validate credentials to remove it.