I was banned 9 days ago for no reason. Appealed via the feedback form but received no response (Case ID: 43090). Nowhere is it written how long the appeal is considered.
About 1k hours of gameplay just goes in the trash.
A new DLC "Beyond the Light" was purchased on the account. And now I want to get my money back for a game that I can't play due to a strange anti-cheat system.
How do I get my money back for DLC?
(I hope bungiehelp or bungiesecurity takes a look at this topic.)
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10 RepliesYou would need to speak to steam support (who whoever you paid for your preorder) to discuss refund potentials. If you haven’t heard anything from your appeal after a few days or a week, then consider it denied. Bungie specifically stipulated on the appeal request that not all appeals will get a reply.