JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
8/30/2020 2:22:37 PM
6

Ban Ticket Response - Spoiler I didn't cheated, please I just want to play the game

Hello, my name is Arthur, I’ve been playing Destiny 2 since the Forsaken Expansion, I have over 700h in the game 21th August, I received a notice on Steam that I was permanently banned from the game, I've already sent a ticket explaining the situation on the same day and have no response since. I dont really know how to prove that I haven't cheated the game or done any other misconduct. I never made any use of any kind of software that would alter the content / code of the game, all my history in the game shows this, I barely played Trials of Osiris or any competitive PVP game, and all the Bright Dust I got was gridend with a lot of time and effort. I understand that the support makes it clear that there are no guarantees of response, but I spent a lot of money on the game, even more being from Brazil, (I paid 5x more for the product because of the currency difference) and I'm excited for Beyond Light, I am also 2 triumphs away from getting my first titles in the game I beg of you, I never cheated in the game, in any online game, Destiny is my favorite FPS, all my history of matches and achievements is proof of that, my request is just that if possible the process of verifying my account and the ticket I sent be done and the ban is revoked, please I want to go back to the game, I will even pre-order the expansion if I have my account back I am willing to send any information that is necessary Thank you Arthur
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • You got banned on the 21th of August?

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    • Here's some examples of the other 380+ people who "did nothing wrong" that the BNGSecurity account replied to. https://www.bungie.net/en/Profile/BungieActivity/254/21102603/BNGSecurity

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      3 Replies
      • Playing on steam / pc then it’s likely software you had running in the background

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        2 Replies
        • Edited by uhAces: 8/30/2020 3:18:21 PM
          Hey there! The #Help forums are not able to assist with appeals of restrictions or bans. If you have sent an appeal, that is all you are able to do at this point. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u] [spoiler]Edit: Sorry for the misinformation, Destinytracker was having some errors, I no longer see any suspicious activity. My mistake.[/spoiler]

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          11 Replies
          • Allo there, The #Help forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [u]Please review the [b]Contact Form: Appeal Ban or Restriction article [/b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=48629]found here.[/url][/u] Please note that, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned. [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            3 Replies
            • Edited by Brawl: 8/30/2020 2:38:11 PM
              I wonder why u hide ur game name not possible to check ur stats u probably trying to hide ur match history because u were cheating

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              4 Replies
              You are not allowed to view this content.
              ;
              preload icon
              preload icon
              preload icon