It's been almost 5 months since my account got stuck in this situation.
Baisicly i can't use companion, i can't create fireteams or joine them on bungie.net (it says that character is required so bungie doesn't see my character), i can't claim rewards from bungie.net or twitch, i can't use braytech site, i can't see my collections (0/0), my game history (no game found), my triumophs or my season progress on bungie.net.
I have no clue of how to solve this issue, i tryed to delete my chace or using other platform but the issue remain. Pls someone help me
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1 ReplyEdited by GrundleBeans: 8/28/2020 7:56:53 AMHi there. You have the wrong Steam account linked to your profile. According to the error message shown on the PC Move page, your characters are on the Steam account 76561198277215070 while the account ID you have linked to your profile is 76561198333670742. You've likely created alternate accounts by using the same email to sign up with instead of a unique username.
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1 ReplyHi there. At around the 1:00 mark in your video, you show the PC Move page and the error it gives you. This error is essentially telling you that you have two different Steam accounts: the one you're currently signed into bungie.net with and another one that you actually migrated your Destiny data to. This is shown by the string of numbers behind the usernames — those are the accounts' unique IDs, and the fact that they don't match means that they're separate accounts. You can sign into bungie.net using the correct Steam account, and this would either log you into a different Bungie profile or create a new one for you, depending on whether or not it's already linked to one. Or, if you want to keep this profile in particular, you could disable the Cross Save on this current profile, sign out and back in using your Stadia credentials, unlink this Steam account, link the right one, and then enable the Cross Save again after 90 days if you want it set up.