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8/18/2020 6:33:35 PM
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Cross Save during maintenance 8/18/20 issues (GONE WRONG)

So I went to cross save my guardians from Xbox One to Steam today at the time of server maintenance, it appears that my guardians don't show up on steam, and now every time I load up D2 on steam I am greeted with the please select a guardian screen, and no I didn't skip the "cross save" prompt when you usually load up on another platform for the first time, I thought it was due to server maintenance. and that is why I cannot see my characters on steam so I waited for it to finish. But Bungie just tweeted on twitter that it is done now, and I still do not have my guardians? I know the forums is kinda dead but I didn't see anywhere else to post this so I hope I can get help. tldr: I crossed saved during server maintenance now I have no guardians also if I try to fix by deactivating cross save it says I have to wait 90 days before I can do so again.

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  • Hi there. Your profile does not show Steam as being included in your Cross Save setup. Make sure it's truly linked when you go to your Cross Save page. If it is and your profile still isn't reflecting that, you can contact Bungie for assistance via the form at the bottom of this article. https://www.bungie.net/en/Help/Troubleshoot?oid=48099

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