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7/30/2020 8:12:53 PM
15
Hi there. Looking into your account, you have both Shadowkeep and Forsaken unlocked on your account. What makes you think that you don't?
English
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https://imgur.com/a/aj9cv3H this also shows I only have forsaken in my licenses
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That’s the pc move page & only shows the items you are bringing from battlenet to steam. Since Shadowkeep was never on battlenet, it won’t show on the move page.
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Is there any reason why It is also not in my steam license catalog?
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Edited by dc213baseball: 7/30/2020 8:27:20 PMThat’s likely a question for steam. But it seems the license is being recognized since you’re running Shadowkeep content.
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https://imgur.com/a/Xq23Csx
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My account only says that I have the forsaken license and not the shadowkeep.
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Did you refund it a few times? I see three purchases of Shadowkeep on Steam. If you refunded it again then it wouldn't be available.
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Those were just for shadowkeep alone. Those charges were sent back to me. The first two times I bought the wrong dlc per my friends advice and the third time I bought the upgrade edition to have both. I have received no refund for the upgrade edition
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If you look specifically at your Destiny 2 DLC licenses, does Shadowkeep appear?
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Edited by BraHms: 7/30/2020 8:46:41 PMhttps://imgur.com/a/dG4ZBRi It shows my destiny 2 license as well as my dlc for the exotic weapon, just not the shadowkeep
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You may want to contact [url=https://help.steampowered.com/en/]Steam Support[/url] to see if they can help you with this issue. Our records show you have access.
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Steam has told me you do not have access
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but I will message them again to resolve my issue
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No, shadowkeep does not show at all.
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I will post a link to the screenshot
