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Edited by Cylentnyte: 8/5/2020 5:34:54 PM
1

Game freezing and crashing to desktop, no error code, no event logs

Never had an issue running Destiny or any other game. This started occurring occasionally last season but happens almost consistently every day or two now. Today it's happened three times, two of which were within the same strike that I rejoined. The game freezes completely and crashes to desktop after ~20 seconds without any warning or error codes at any point. The audio just loops for however long it takes before the process ends on its own or I kill it from task manager. No, I'm not the only one. Reports from just within the last month: [url]https://steamcommunity.com/app/1085660/discussions/0/2781486783828978871/[/url] [url]https://www.reddit.com/r/DestinyTechSupport/comments/hu2ku6/random_crashes_every_1030_mins/[/url] [url]https://www.bungie.net/en/Forums/Post/256647670[/url] [url]https://www.bungie.net/en/Forums/Post/256720209[/url] [url]https://www.bungie.net/en/Forums/Post/256628410[/url] [url]https://www.bungie.net/en/Forums/Post/256658311[/url] [url]https://www.bungie.net/en/Forums/Post/256630707[/url] [url]https://www.bungie.net/en/Forums/Post/256746002[/url] Yes, I've gone through the regular troubleshooting checklists. Updated drivers, patched Windows, UN-patched Windows, disabled antivirus, disabled almost ALL background programs, monitored resource usage for any RAM / CPU / GPU / Temp anomalies during gameplay, verified game file integrity, reinstalled the game entirely. I'm an IT Sysadmin, this is all standard fare. It's happened in every form of activity including, but not limited to: Strikes, Crucible, Gambit, Raids, Open-World Patrol, Orbit, The Tower, during the final boss fight of a 2 hour solo-Prophecy run (please, just...don't. I'm still salty). It's gotten to the point where I don't want to invest time into anything that could be wiped out by another crash. So far I'm up to 2000+ hours in the game since season 1 and play regularly with a group of friends. Some of them are beginning to get these crashes too. Edit: Adding additional reported incidents from other users: https://www.bungie.net/en/Forums/Post/256823041 https://www.bungie.net/en/Forums/Post/256810336 https://www.bungie.net/en/Forums/Post/256811029 https://www.bungie.net/en/Forums/Post/256801111

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  • Hi there. Thanks for contacting us about your issue. The next time the game crashes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]

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