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7/17/2020 4:40:00 AM
2
Can't join friends due to "losing connection to servers"
I can't join my friends who are doing a dungeon because immediately when I join the I get a message saying "Lost connection to destiny 2 servers. Your permissions to access online multiplayer gameplay may have been changed or your profile may have been signed in elsewhere", and I haven't signed in anywhere else. I feel as though this might be an error, or someone I don't know may be using my account. By the way, I play on ps4.
Help.
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Hey there! I recommend that you clear your cache, restore your license, and add additional security features. [quote] Players may encounter this error due to some of the below scenarios: * The account does not have an active PlayStation Plus or Xbox Live Gold subscription, or the subscription has expired * The account has been signed into another console * PlayStation Plus or Xbox Live may be undergoing maintenance or connection issues * The consoles were recently switched between a wired or wireless connection without the console’s network settings being updated to match the new connection type [/quote] For more information about this issue please refer to this link: https://www.bungie.net/en/help/article/12271
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Start with a reset of your router and then clear your system's cache. If that does not work. Manually log out of your account (if you have a second account on your system manually log into and the out of that) then manually log back in. If that does not work the last option is more technical. Switch your system over to a mobile hotspot and log in to Destiny (do not play anything as hotspots are really bad internet) then log out and switch back to your normal internet.
