JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
Edited by Yazker: 6/11/2020 10:35:13 PM
12

Can't even go anywhere, I have no ship in orbit

I'm on PS4, downloaded the new season update, entered Destiny, selected guardian, then I see the orbit, my ship never arrives, I see my player card on the top right but it's in black, with 0 light power. I opened the Directory, selected a location (anywhere at this point), the message of it's launching loads then , nothing happens, I'm penanently stuck in orbit since the start of this update, I restarted the app, the internet, the ps4, multiple times and it stills happens. I thought you checke into this in the maintenance but It's still happening this to me no even an error is showing to me, not even Contacting Destiny Servers. If I join to a friend he sees my ship but I don't see any reaction on my screen, my friend can't take me anywhere, just saying the matchmaking couldn't load, that's it. Please help. EDIT: Bungie Answered the problem. UPDATE: To resolve this issue, affected players have to remove their inactive Cross Save characters from their Clan. 1) Log into Bungie's site with the inactive platform account 2) Go to your Clan page 3) Leave the Clan Players still affected should report to the Help Forum. https://twitter.com/BungieHelp/status/1271198618058276865

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there, Thanks for reaching out. We're currently investigating this issue.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    10 Replies
    • 1
      Is this fixed yet

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • Are you cross saved from anywhere? Im seeing a lot of people having this issue who are and i am too

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      4 Replies
      • Anyone here affected on Xbox 1? Can you help me determine if this bug is transferable by inviting me to your fireteam while you are stuck in orbit? Just send me a message to my inbox, thanks!

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Hello everybody. I have such a problem on the xbox do not invite friends to the team in orbit. and don’t try to fly anywhere. This error, as I experienced, infects other profiles. My friend played normally, I invited him to a battle group .... and that's it ... now he also sits endlessly in orbit ((

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        1 Reply
        • I just wanted to confirm, not sure if anyone had tried this, but I bit the bullet and deleted all Destiny 2 files on my Xbox and did a fresh re-download. This [b]DID NOT[/b] fix the issue.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Yeah this is exactly what is happening with me on xbox, I am using cross save from my main which is on ps4 and that is working fine but on xbox I have the above issue where I cant see my ship and I have 0 power ? On top of not being able to do anything or go anywhere,? PLEASE HELP BUNGIE !!!!!

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • I have same problem from start this season.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • is there any update? I logged on this morning and I STILL cant play!!!!!!!!! have some problem on xbox

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Same problem here. I went the extreme route and uninstalled the entire game and spent the night re-downloading EVERYTHING. Still the same issue. It's definitely not a "try downloading the patch again" fix. I do have cross-save enabled and my original account is on the PS4, if that helps.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • 1
          Same

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • You are not alone! Bungie’s currently working on this.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon