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6/3/2020 1:16:00 AM
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Exotic engrams disappearing from postmaster

So, I had 2 exotic engrams saved for next season at my postmaster, yesterday at night I realized they were not there anymore. I didn't claim them (not on the app or in game), and also they didn't magically open and appear in my vault (i keep track of every exotic i get and store and those two engrams were not there either). Anyone had a similar problem or has a solution?
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#Help #gameplay

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  • It’s kinda bullshit, I agree. I wish I could help but all I can do is sit here pissed off about losing my exotic engram just now. I literally got it from a prime engram a few minutes ago and just seconds after that, I claim it from the postmaster and... nothing. I checked everywhere and still... nothing. I lost a solid, nonstop week of farming engrams just for that. The thing is, i didn’t even leave it there for more than a minute after I got it. I’d “play nice” but who’s to keep cool when you lose something so rare over a glitch? Sorry, but I’m not wrong, nor is Augustoka.

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  • Please do not use the Postmaster as extra storage, as that is not its purpose. [quote]• Items held by the Postmaster may be lost if not manually retrieved and stored in the Vault. • Items are discarded from the Postmaster when accruing over 20 "Lost Items" or deleting a Character. • Bungie does not replace in-game items that are lost, or discarded. ([url=https://www.bungie.net/en/Help/Article/12211]Deleted Item and Character Policy[/url])[/quote] https://www.bungie.net/mobi/en/about/Article?id=46166

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    • postmaster is not meant for storage. Any item in there can be deleted at any time

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