Bungie has undoubtedly become mine and many others' least liked company in a short span of a few months. From terrible seasons, awful decision making, horrendous community response, and constant promotion of ideas and events nobody likes, all of you at Bungie have proven to us time and again that the customer doesn't matter. The recent sunsetting issue just made it an infinite amount of time worse, so if you care about consumer feedback at all, please consider the following. Firstly, I want to start off by saying that your lack of response to player opposition towards the weapon and armor sunsetting is the epitome of ignorance and apathy. Never have I ever played a game where the forums are plagued with negative threads upon negative threads, all supported by HUNDREDS of upvotes and replies - yet somehow not seen any response. This shows me two things: Firstly that Bungie does NOT care about the consumer, and furthermore would rather only do whatever they want and force it down the throats of people whilst pretending that you are listening to the community. More infuriating is how the community managers would rather reply to a thread about a SINGLE PERSON complaining about the usage of a word that NOBODY is being offended by, rather than an issue that's been rapidly gaining momentum and has caused an unprecedented upsurge in negative sentiment towards the direction the game is taking. When the customers hate what you do, and are actively protesting the decisions being made, you need to respond in a fashion that solves the problem, not pretend that you don't see it and continue implementing whatever terrible idea you have managed to come up with. That's not only showing you are being horrendous at your job, it's also showing that you are horrendously apathetic people even if it wasn't your intent. Thirdly is how you, as a company, keep making false promises and lie to the consumer constantly. This is a total lack of integrity in the way you operate, and to be honest, I feel ill thinking about all the things you have done and things you have said to the community in the past few months. You announce that our items are being sunset because you want the players to grind for new items, and that is beyond false. New items means new perks, never before seen abilities and archetypes, interesting mods. Reskinning things and releasing them with the same perk pool is not new, it's old and you know it, but you're trying to cover up the lack of ingenuity through branding and marketing terms. You also seem intent on wasting the community's time, declaring that you will be reissuing PAST GEAR that we had before and have NO reason to regrind other than because of the forced sunsetting. People often confuse the idea of new gear in other games with new gear in Destiny. When other games say they are releasing new weapons, they mean it. The gear looks awesome, different, and work differently than past loot. When Destiny says new gear, it means reskins and the same perk pools of other weapons. It's like the difference between Dire Promise and Spare Rations. One is newer in timeline, one is a rerelease. Both shoot about the same, have perks that do about the same things, and only deviate very slightly in roll combination. This isn't new stuff, it's a rebranding of old content that they will force us to spend countless hours grinding for the same things we had before that doesn't make the gameplay any more rewarding. So Bungie, going forward, I have a few suggestions. Firstly, respond to the community in a quicker manner. Show us that you care, and make changes in the direction the community wants. Making a game we all enjoy and don't feel spite towards encourages more playing and more spending for cool items. Secondly, if you are going to focus resources on making a DLC that's insane and really good, but have to sacrifice current content, be straight with it. Honesty is valued more than you understand, and I would be more forgiving and happy with a product I know is getting a massive improvement later than be angry with efforts trying to cover up the current lack of content. Lastly, stop trying to copy other games. Luke Smith keeps talking about WoW and how much he enjoys it, and there's a reason why WoW is not Destiny. We come here for a looter shooter that allows us to hoard the gear we like, we don't come here to play a reskinned version of another game. His infatuation with that MMO is leaking dangerously into D2, and we don't appreciate it. If the directors of the game don't realize that we don't want to be stuck with yet another faceless copy of some other existing creation, then things are just going to keep getting worse. Well that's it. I hope this thread gets to Bungie somehow, and is able to change their minds to a certain extent. However, if they continue to ignore us players, then I will have lost complete confidence in the game studio as a whole, and so will many others. [REDACTED]