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4/20/2020 4:53:06 PM
4
Got banned for running my anti-virus and anti-malware
Hey guys so last night I got banned for what seemed like running my anti-virus and anti-malware software called WebRoot SecureAnywhere. I was wondering how long will it take for me to be un banned after summiting the form to bungie?
English
#Help
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[quote]Hey guys so last night I got banned for what seemed like running my anti-virus and anti-malware software called WebRoot SecureAnywhere. I was wondering how long will it take for me to be un banned after summiting the form to bungie?[/quote] The process for BANS and RESTRICTIONS involve reports coming in from players or their flag system towards an individual. The person at Bungie HQ reviews it. And they decide if it was warranted or not. Intentionally or not your account broke the rules. Ignorance doesn't exempt you from them. Your account is done. If you pray hard enough maybe just maybe the person that runs the BNGSecurity account will care enough to give you an extremely vague reason as to why a punishment was issued. The chances of that happening are slim to none. Here's some examples of the other 380+ people who "did nothing wrong" that the BNGSecurity account replied to. https://www.bungie.net/en/Profile/BungieActivity/254/21102603/BNGSecurity [EDIT] Recently they have added a form to appeal a BAN or RESTRICTION. (SUSPENSIONS are not included.) https://www.bungie.net/en/Help/Article/11929 But know that the chances of it actually getting reversed are MINISCULE.
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It depends: they'll have to check out if that piece of software does indeed interfere with Destiny 2 in a way that can trigger their anticheat. If they find out that's actually true, then you'll probably be unbanned in a reasonable time span. If they find out instead that it doesn't trigger their anticheat, well... you know the score.
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3 RepliesWhile not impossible, I have never seen anyone banned for antivirus in d2. Bunge's security team is very good about not banning for false positives. That said, appeals are not guaranteed a response at all. If you have not heard back after a few days, the appeal was not granted and the ban stands.
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Ban reversals are rare. I wouldn't get your hopes up of your ban being overturned.
