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Edited by ADragonWithin:
3/27/2020 10:51:02 PM
2
How do i remove cross save from a account im locked out of
I activated cross save from my xbox account to an old steam account i now dont have access to. Is there a way to remove it and deactivate cross save so i can put it on my current account?
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2 RepliesEdited by ADragonWithin: 3/27/2020 11:04:30 PMIf you fully deleted the Steam account and just cannot log into it, you can use the Cross-Save contact form to request your Cross-Save be deactivated. If you just can't log into it, you'll need to use the Forgot Password link on the login page to recover it. Keep in mind that disabling Cross-Save will lead to a 90 day lockout during which you cannot reenable Cross-Save. If you'd like to request disabling, then please head over to this help article: https://www.bungie.net/en/Help/Troubleshoot?oid=48099 . Once there, please click the button at the bottom, fill out the form with all of the information, and submit it. After submission, please be patient, as the Bungie teams have to go through each submission (including all of those that were before yours), and they only do so during business hours, so it may take some time for you to get a result if one is needed.
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Yes. Deactivate Cross save ( This will start a 90day Cool down of Cross save preventing you from re-enabling it again.) Remove Said Account (If you do not have the login details, you will need to recover the account via Steam, and no bungie will NOT HELP YOU , Account security is up to the owners.) Wait 90 day's. Relink the correct Steam, and Enable Cross Save.
