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3/19/2020 6:31:36 AM
14

Can't Play on Xbox one X, watercress error after character selection, PC works fine

Open the game, start. Game log me in, characters appear. I select any of them, black screen for a long time, then watercress error. Sometimes it starts, but when I change planets or activities it crashes and NEWT error. Cleaned the cache, reinstalled the game, tested in two different Xbox, same error. THIS IS NOT A NETWORK PROBLEM. All other games works fine AND other accounts works fine. On my PC the game works perfectly, logged today, played for several hours, activities, planets, season rewards, etc. No problem whatsoever, SAME NETWORK. My clan plays on Xbox and I can't play with them. Please, help me. The problem started with the week reset on the March 17.

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  • Edited by BNGHelp6: 3/20/2020 11:33:23 PM
    Thanks for your report. We're looking into your issue. EDIT: [url=https://twitter.com/BungieHelp/status/1241137041548558336]UPDATE: Trials of Osiris Weekly Challenges will unlock at 5 PM PDT on Saturdays. Players will have to wait until this time to play through Trials again to earn the rewards from these challenges. In a future patch, we will move this reset to the Friday daily reset.[/url]

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    • Edited by SPL1FF 91: 3/22/2020 5:32:28 PM
      Exact same problem, clearly account and only affects the xbox platform. I have reset router, hard reset xbox, cleared cache, removed and reinstalled unnecessary DLC and reinstalled the game. No improvement, I can get past character select maybe 1 in 10 times and each new loading screen (ship) has a high chance of newt error. The exact same console, game install and internet work fine on a friends account I jumped on. I can use the account that is a problem on xbox without issue on the steam.

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    • https://www.bungie.net/en/Forums/Post/255522242?sort=0&page=0 Having the exact same problem as you, started on Weekly Reset. Tried everything I can that would clear it on my end. Other accounts work fine. Feel free to chime in there too, hopefully this'll get looked at ASAP.

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      11 Replies
      • I've got the same problem mate,started on tuesday night Play's fine on ps4 but not on Xbox one x

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      • I was just told this issue is affecting 12 people worldwide we are the unlucky few. But goodness is there will be a fix for our accounts in the next 2-12 days!!!

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      • [quote]Open the game, start. Game log me in, characters appear. I select any of them, black screen for a long time, then watercress error. Sometimes it starts, but when I change planets or activities it crashes and NEWT error. Cleaned the cache, reinstalled the game, tested in two different Xbox, same error. THIS IS NOT A NETWORK PROBLEM. All other games works fine AND other accounts works fine. On my PC the game works perfectly, logged today, played for several hours, activities, planets, season rewards, etc. No problem whatsoever, SAME NETWORK. My clan plays on Xbox and I can't play with them. Please, help me. The problem started with the week reset on the March 17.[/quote] Im having the same problem on xbox, nothing after the character selection screen then watercress, ive been unable to destiny for 7 fays or more and ive asked for help repeatedly and only gotten links to error codes which isn't the issue

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      • I’m in the same boat and just want to be able to get on my main account! Second weekend of Trials and can’t even play still! This is getting old! I payed for the game bungie please help us get our accounts back! #help #bungiehelp

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      • [quote]Open the game, start. Game log me in, characters appear. I select any of them, black screen for a long time, then watercress error. Sometimes it starts, but when I change planets or activities it crashes and NEWT error. Cleaned the cache, reinstalled the game, tested in two different Xbox, same error. THIS IS NOT A NETWORK PROBLEM. All other games works fine AND other accounts works fine. On my PC the game works perfectly, logged today, played for several hours, activities, planets, season rewards, etc. No problem whatsoever, SAME NETWORK. My clan plays on Xbox and I can't play with them. Please, help me. The problem started with the week reset on the March 17.[/quote] Having same issue its a bungie issue I can play any game except destiny my son can log in without a problem it's my account with bungie

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      • I have the issue ,since the new dlc 10 march (error code: NEWT,WATERCRESS)

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      • I am having the same issue on XBox since yesterday. please help fix this!

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      • Edited by G: 3/20/2020 2:43:44 PM
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        Started a new topic: Black screen(2 Replies))

      • Same problem mate☹️ Black screen straight after character selection on xbox one x Works fine on ps4 but my clan are on xbox

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      • Cmon bungie sort this shit out please it’s occurring far to often , don’t make me come down there

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      • My friend has this also we have combined tried everything using both our accounts on both Xbox’s my account works fine but his won’t load on either Xbox/network I’m guessing it’s a cross save issue as that’s the only Difference between the 2 accounts.. but saying g that he has disabled cross save and is still getting the same issue...

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