I purchased the Fond Memories Engram bundle for 800 silver. My silver balance went from 1300 to 500, but I was never prompted to open the engrams. The bundle also disappeared from the "Seasonal Offerings" so the system thinks I have purchased it. I have completely logged out and returned to the Tower and Tess still does not prompt me to open them. Has anyone else had this issue?
Hi. Thanks for contacting us. Have you checked your [b]Consumables[/b] inventory screen for an Eververse package that you can open? You can contact us through our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13681]Eververse Missing Item contact form[/url] and we'll be able to look more into this issue.
Open box in consumables