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12/15/2019 4:40:27 AM
2

Purchased Ornament did not receive item in inventory

I purchased the Dust Rock Blues ornament from eververse, it was my third purchase, purchased 2 other items. I recieved the first 2 in my inventory. Can not find the ornament for the drb. I have searched my inventory 1 by 1 and can not find it. I searched my postmaster and can not find it. I went into the weapons appearance to see if for some reason it went straight there, and it doesnt show up as an option. I go back to the eververse to make sure I purchased it, and it says already purchased on account. Please let me know how to clear this up.
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#Help #Eververse

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  • [quote]I purchased the Dust Rock Blues ornament from eververse, it was my third purchase, purchased 2 other items. I recieved the first 2 in my inventory. Can not find the ornament for the drb. I have searched my inventory 1 by 1 and can not find it. I searched my postmaster and can not find it. I went into the weapons appearance to see if for some reason it went straight there, and it doesnt show up as an option. I go back to the eververse to make sure I purchased it, and it says already purchased on account. Please let me know how to clear this up.[/quote] -_- Did you open the box in your consumables section of the inventory?

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    • I have also tried logging out of my account and logging back into the same character.

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