Hi there,
Thanks for reaching out. If the ornaments were purchased with Silver please follow this link and fill out the contact form at the bottom of the page.
https://www.bungie.net/en/Help/Troubleshoot?oid=13681
English
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I bought the Ronin Ornament for 1,250 bright dust back in solstice of heroes, and the wishender came with the dreaming city bundle that had the vestian shell, arsenic byte and wishender ornaments
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And i claimed them both in the tab they were in
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There was no wishender ornament with the forsaken deluxe edition (only emblem, arsenic bite ornament, and vestian shell).
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Well I had a wishender ornament for wishender back when i bought everything that came with game for 40$ on xbox
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It was a bundle of everything
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And I’m telling you....there was NO wish ender ornament in that bundle (which was the Forsaken digital deluxe edition content). So either you got the ornament through some other method (Eververse engram, silver/brightdust purchase, etc), or you are confusing it with a different bow ornament.
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maybe it was eververse idk, it was 4-5 months ago