So for the festival of the lost 2019 I purchased the Jack-o'-Lantern mask in the Eververse store. Now that the event is over, the base helmet has reset to 0-- which means I can't wear the mask that I paid real money for. I would have never purchased the mask if I had realized it would be useless after the event. I would like a refund for the mask. Or, which I would really rather like, the ability to use it as a skin over my other helmets. If that isn't possible, please refund my account the silver I spent on this mask. Again, no where on anything I read indicated that mask was going to be useless after the event.
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3 RepliesBungie does not issue refunds for in-game purchases or balances of Silver once the purchased bundle is opened. Inspecting the mask gives this warning about the power level: [quote]This item grants a benefit to Power only during Festival of the Lost.[/quote]
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Edited by TuxyDoh: 11/20/2019 1:52:03 AMYeah, masks are only really good for the event. [url=https://www.bungie.net/en/Help/Article/47296]https://www.bungie.net/en/Help/Article/47296[/url] [quote]Rewards During Festival of the Lost, Eva Levante offers players special rewards to show off the spirit of the season. The Masquerader's Helmet, which is required to equip masks and Festival of the Lost mods, only contributes to players' Power while Festival of the Lost is active.[/quote]