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Edited by ADragonWithin:
10/29/2019 12:30:32 AM
3
CROSS SAVE LOCKED ME OUT OF MY ACCOUNT
after linking my steam to my psn, its says my steam is my main. i cant change this because i cant unlink until January 16 2020 because i purchased silver on PS4. i also just purchased forsaken and shadow keep and i have to wait 80 days. i submitted a support ticket and was told to wait the 80 days instead of someone helping me fix my account. i was told i don't qualify for help
Destiny Player Support (Bungie)
Oct 28, 1:56 PM PDT
Hello,
Destiny Player Support has reviewed your help request. Unfortunately, you do not qualify for assistance and must wait out the number of days given to you before you can alter your Cross Save state.
You can read more about why you don't qualify for assistance on our Cross Save page.
i dont want them to be unlinked i just want the proper account to be set as the main
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Edited by ADragonWithin: 10/29/2019 12:37:08 AMUnfortunately, you cannot change the active account without disabling Cross-Save. This means you have to wait out the Silver lock period as Destiny Support told you. The Silver lock information is available on the Cross-Save page at https://www.bungie.net/CrossSave . If you'd like to request this as a feature of Cross-Save, then I'd suggest posting over on the Destiny 2 - Feedback forum or joining one of the posts there that match if it one is available.
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1 ReplyOut of curiosity, when you sent in your contact form, did you clearly state that you were locked out due to a silver purchase? Given that Bungie staff generally suggest sending in the contact form to those who are stuck in a silver purchase related lockout, if they have begun denying requests for assistance for these players, it’s valuable information for mentors and us helpful forum goers. However, as your silver purchase was made more recently, it was likely deemed that adequate warning had been given about the lockout. Sorry to hear that you’ll have to endure the wait.
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There is no way around the cross save waiting period. I’m afraid there’s nothing you can do but wait.
