Unfortunately you're correct, new light is a mess. If it helps I've heard you need to speak to Amanda Holiday to get the campaign going now. She's in the hangar area.
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Has Bungie acknowledge that it's a mess, or is there no hope? I've found nothing saying this was bad, and I'm not sure if it's because there's a lack of care on Bungie's side or if people haven't caught up with the issue yet.
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They've made no comment on it, which sadly makes me think it's working as intended.