they made a support page for this issue all hope isnt lost https://www.bungie.net/en/Help/Troubleshoot?oid=48284

I hate to say it man but I think this very well could be the end of the road for this. The only way I see this changing in our favor would be several gaming news sites reporting on the issue and basically putting Bungie on blast for this, which is why I've tried e-mailing several editors for help. To be honest everyone else should be doing the same. I'm just one person, but if editors start receiving several e-mails regarding this issue from different people, maybe they will take notice. Bungie adjusted the errors for a reason. They want all of you to start a new Steam account and transfer, this is the easiest solution for them to implement. This is a total win for them and a complete loss for us no matter how you cut it. This is the most anti consumer thing I have seen from a company this size in quite a long time. I foresee the next TWAB or possibly the one after it to mention nothing about PC Migration problems. This is what Bungie wants at this point, their update to the PC Move tool telling us to create a new Steam account is proof of that. I truly believe this is the last stand. Either we raise hell on social media, reach out for help from gaming news sites and put Bungie on blast, or this issue will be swept under the rug and Bungie will go on like nothing even happened. Just a reminder. Please, if any of you decide to reach out to editors or anyone in the gaming media, be courteous and kind. Yes this is frustrating for all of us, but this is not their fault, we are simply seeking their help to get this issue out in the open. Remember, be kind and courteous in all of your emails or interactions on social media.

Agreed! I can't try again. Now I can re-try the transfer but lo and behold my battle.net account says there are no characters associated with it. So what good would it do anyway? [url]https://imgur.com/ZqS2UA6[/url] There has to be some way that we can escalate this. It is ridiculous. And no. I'm not making another steam account. I have had mine since 2004. I have Over 800 games on it, and I'm not starting a new one for something that happened when I transferred in August like they instructed me to. It's NOT my problem. It's theirs. So they need to stop treating me like it's mine. We've all been pretty patient with this, but my patience is gone. Here's a link to my post in case anyone at bungie even cares anymore... [url]https://www.bungie.net/en/Forums/Post/253842939?page=0&sort=0&showBanned=0&path=1[/url]

I urge everyone affected to just refund shadowkeep. Hit 'em where it hurts - their wallet. Refund Shadowkeep, get your money back. Make a new steam account if you really want to play. Bungie aint fixing this anytime soon, it seems.

Hey guys, just wanted to give an update. So I’ve been in the same boat as everyone posting on here. I did migration back in August when it came out. Preordered shadow keep on August 24th, and waited patiently for October 1st. Game came out, and bam no character transferred over. Checked Twitter and these forums countless times a day waiting and hoping for a fix to what seems to be an easy fix. Last night I said screw it and asked steam for a refund. Explained what’s going on and how upset I am with the absolute terrible customer service with Bungie and waited. Within a few hours I had my refund approved. I created a new steam account and tried migration again and within less than 5 minutes I have all of my stuff back just like im supposed too. My plan now is to wait for my refund to post and then buy Shadowkeep on my old account and gift it to my new account. I realize this so called “fix” isn’t right and is completely ridiculous that because of a glitch or a mistake now everyone has to suffer and it would seem that the company behind it doesn’t care and won’t do anything to lift a finger to change it or at least keep us updated. However, I wanted to share my experience and tell y’all that it worked for me. I don’t play a lot of multiple games and I tend to stick to one, that one for me is Destiny 2. I don’t play as much as I want to but that’s life. I’m disgusted with the lack of care from bungie and the absolute trash customer support. I hope that a fix does come for everyone and you all continue to play but I understand the outcry of so many wanting to leave and never look back. If you guys get on and need someone to play with feel free to hit me up. Steam name - Webb541

Sadly, I dont believe Bungie will make an in depth thread for this. It would look so much worse, to them, to come out and say that after a 2 week delay to ensure a "smooth launch", to make more public that THEY screwed up and left a good number of us out to dry with no answers. It's a PR nightmare for them to openly acknowledge it. Especially after the last week and a half of poor service to the player base. That whole TWAB and we get a sentence or two basically saying, "tough luck. Just start a new steam account or dont play". And NOBODY aside from those affected are talking about this.

This is why you should have done it when they first offered. They gave plenty of notice.

This is clear and undeniable proof of the streamer love for this game. All the streamers and youtubers didn't have a single problem. They all got in scott free. Regular players that work real jobs and can't become an influencer? Left out to dry, with a tiny little response from Bungie saying its YOUR fault. Yeah guys, it is YOUR FAULT. You're not a streamer! You're not a Youtuber. You're not a Destiny 2 influencer! If you had just sold your soul to Bungie and streamed their game 24/7 maybe then you woulda gotten a smooth ride. It's pathetic. You would never in a million years see a streamer have this much issue. They wouldn't allow players like Datto or Gladd to EVER have issues like these, it would be a complete disaster. Not a disaster as long as their revenue made it across in one piece. F u c k everybody and everything else.

End of the line my man, end of the line. The is all going to be swept under the rug and the last 5 years of playing this game will be for nothing. Incredibly unfortunate :(