JavaScript is required to use Bungie.net

Help

Help us help you.

This thread is inspired by another: view original post

10/2/2019 9:28:55 PM
34

Cross save season pass lost?

I want to clarify @Bungie that since cross save did not work correctly on my account my season pass is now lost on a character I never played and an account I will never use? If this is true that is terrible customer service. I have played destiny since it released and wanted to make the switch to PC. Please fix this issue ASAP.
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hi there. I appreciate you reporting your issue to us. Unfortunately, because you logged in before your Cross Save was initiated, your character claimed that Season Pass. It's not possible to transfer this to another set of characters. The only way to get a new Season Pass would be to purchase it.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    43 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon