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9/18/2019 1:43:19 PM
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have you bought silver to correct the negative balance?
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  • No. Because I'm not willing to fix an issue for more money you would have to pay for a completely new D2 Collection with all addons - just to be able to buy MTX again.

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  • https://www.bungie.net/en/Help/Troubleshoot?oid=13660 [quote][b]Destiny 2 Silver Refunds and Negative Silver Balances[/b] Players that receive Silver refunds, chargebacks, or have their payments denied by the platform marketplaces may see their Silver balance adjusted in Destiny 2. Bungie does not provide Silver refunds or transfers for any Destiny release. Players that receive platform refunds or chargebacks of Silver they HAVE NOT SPENT in-game will see that the refunded Silver is removed from the Silver balance on their account. Players that receive platform refunds or chargebacks of Silver they HAVE SPENT in-game will see a negative Silver balance on their account. [b]Players with a negative Silver balance will not be able to purchase Eververse Items until the outstanding Silver balance on their account has been repaid[/b].[/quote]

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  • So basically Bungie says "There was an issue you're not aware of, now bend over to get -blam!-ed again and pay money for it?" That'd just be... wow.

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  • This is why rushing to charge back is generally a bad idea. Chargebacks cause a lot of issues.

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  • While this is in general really true, it can't be that I'm lost now - until I pay full up around 50-60 bucks to fix that issue. Is there any chance to get in touch with an official Bungie support staff - maybe to completely wipe my account (besides game and addons) to fix this? I mean now this issue haunts me to other platforms or even Steam - which ist really hilarious if you think of the fact I could've simply bought it there for less money.

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  • there is a chance one of the BNGhelps may respond here or you can try the contact form at the bottom of this page https://www.bungie.net/en/Help/Troubleshoot?oid=13657

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  • Guess what? No answer yet.

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  • I'll try that - even when I did this a dozen times when this issue initially appeared... without any response. Thank you for your time!

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