{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
9/4/2019 8:11:56 AM
2
Cross-save Setup Issue (ErrorCannotAuthorize)
Hello,
I am trying to set up cross-save for my accounts and am stuck at the part where it wants me to authenticate on all of my accounts. My main account is my Xbox Live login, but also had a character created through a free-play event a long time ago through Battle.Net. I have already prepped my account to transfer to Steam for Shadowkeep. I am able to authenticate through Xbox Live, Battle.Net, and Steam. I have never played Destiny 2 on any Playstation but it wants me to authenticate my account for it anyways. When I put in my Playstation account through the Sony portal, it logs me in successfully, but then I get the following error:
[quote]
Authentication Error
There has been an error. Please try again later.
Click here to return the front page. If you require more assistance, click here to go to the Help page.There has been an error. Please try again later.
Click here to return the front page. If you require more assistance, click here to go to the Help page.
The error code: ErrorCannotAuthorize
[/quote]
English
#Help
-
Edited by MetalDragon: 9/5/2019 6:34:22 AMMay be related but when I try to unlink my Playstation account (my account link page under my profile doesn't even show a playstation account name like the others), I get the following: [quote] Authentication Error Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account.Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account. The error code: ErrorCannotLoadLinkedCredential [/quote]
-
9 RepliesIf you are logging in to bungie.net using your XBox credentials, try logging out and then re-log in but use your Battle.net credentials and then try cross save again.
