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8/31/2019 12:59:30 PM
74
Can't purchase Rivensbane, Unbroken, or Dredgen Seal Pins (already)?
I put off ordering pins until the supposed final day and now I can't order three of them. On the Bungie store, it reads:
[quote]The code for this offer must be claimed from the Bungie Rewards page by 08/31/19 11:59PM PST.[/quote]
It is currently 08/31/19 5:57am PST, but the rewards page no longer allows me to see or use my code to purchase the seal.
Considering I've already bought the other 7 and was hoping to get the full set, this is kind of unfortunate since I thought I was ahead of the deadline. I'm just trying to get the remaining seals I haven't already.
English
#Help
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Can we get some sort of official response to this? I got this generic non-helpful email when I sent email to support on Aug 31 when I was trying to retrieve my pin codes only to find that there were pulled too early: Hello M3rocket, Thanks for reaching out to us. This email account is dedicated to making sure you get your stuff from the Bungie Store, but there are many helpful resources that Bungie maintains to help you stay connected to the world of Destiny. Your best source for answers would be the Bungie.net support site, located here: https://www.bungie.net/en/Support If you are unable to locate an answer there, you can interact with the Destiny Player Support team and the community volunteers who support them on our Help forum: https://www.bungie.net/en/Forum/Topics/0/1/0/Help If you are having issues with obtaining your Bungie Rewards, please refer to the Bungie Rewards Help Page for more information: https://www.bungie.net/en/Help/Article/47107 For questions regarding an in-game emblem code received with purchase from the Bungie Store or elsewhere, please visit the Destiny Code Redemption Guide for more information: https://www.bungie.net/en/Help/Article/12131 Thanks for your interest in Destiny! Bungie Merch Customer Service bungiestore@pmcfulfillment.com
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Edited by ThisIsAbsurd: 8/31/2019 9:29:01 PMSo, whoever programs the Bungie rewards entries forgot that August had 31 days and instead programmed the last acceptance date as August 30th, locking those of us who either just completed one, or those of us with extreme procrastination out of being able to pay Bungie way to much for may to little in return. This has been further exacerbated by the fact the codes that were ALREADY issued but not claimed through the Bungie store were ALSO incorrectly programmed, as they were supposed to be good through September 30th, and instead share the same August 30th cutoff. I don't understand why they didn't just extend either all of the season 4-6 medals til either 9/30/19, or to the same date as the MMXIX(2019) and Shadow Seals at 12/31/19 Final Punchline? It's Saturday, so nobody with any ability to correct this will actually see this issue til 9/2/19
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Replying to bring attention to the post and also (hopefully) to be acknowledged for my missing Pin code.
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1 ReplyI acknowledge this post, and am experiencing the same issue with multiple pins.
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Edited by Super Soldier: 9/1/2019 3:25:30 AMSame problem. I’m mainly putting in my comment to prove I am aware of not being able to get my Rivensbane Pin if I ever do get contacted for maybe reference. After seeing everyone trying to get pins I hope they consider extending it to let us buy them (and assuming they profit).
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2 RepliesI beat the deadline by a few hours and got the Cursebreaker and Chronicler seals. Still no codes have been emailed to me, but it sounds like even if I had the codes Bungie has pulled the pins from the rewards store anyway. Bummer.
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Ugh. Any hope they make it right and extend the deadline? 😣
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Had the same issue, was unable to order my Wayfarer or Chronicler pins. I really hope they extend it again at the very least. Missing out on a couple of the pins I earned would be very upsetting.
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Had the same problem. Wanted to redeem code before the deadline on August 31st. But it showed already expired. Does bungie not want our money??
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2 RepliesI’m having a similar issue except I already claimed my code which said it wouldn’t expire until October 1st, but when I went to retrieve my code again it said that it was expired despite already being claimed :(
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I've started seeing responses to posts about codes that were already claimed, but expired, from Bungie. It looks like they are private messaging new codes for that issue. Still haven't seen anything about being unable to claim codes 24 hours before the deadline, though.
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Same for me. I emailed the store and they sent back a form response with a bunch of links and no help. Thanks?
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Has Bungie bothered to address this at all? I thought maybe the fact that it was on a Saturday, Labor Day weekend, while PAX was going on, that it might be a few days, but I haven't seen anything. :(
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I'm experiencing similar issues whereby I claimed the rewards for the Dredgen and Chronicler pins, but did not then take an immediate note of the generated code from the link in the Bungie Rewards email. Now, I can't access my previously generated code and can't place an order. Really hope there is help available for this.
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Attempting to bump for more traction. You would think with over 25 forum posts on this issue in a day Bungie would notice. Anybody posted something on Reddit yet?
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2 RepliesBump for all of us wanting answers/help with this.
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Having the same issue with my dredgen pin...
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1 ReplyI hope we get some word on this soon, I imagine there's a lot of incomplete sets ordered because of this and people thinking about refunds as a result.
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So are the mods or anyone from Bungie going to acknowledge what's happened here?
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I actually also sent an email to the store on Saturday about this. No reply as of yet. I hope this gets resolved. I have 4 pins, two of which I completed just last week but did not try to retrieve the codes till Saturday. Only to find out it ended early.
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Really wish we could get some type of acknowledgement on this...
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1 ReplyEdited by ATP: 9/1/2019 3:45:58 AMReckoner for me. https://i.imgur.com/V33qcLO.png [b]EDIT:[/b] Also Wayfarer.
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1 ReplySame... I got the email with the code and I wanted to buy the pin later but now I can't even see the code.
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1 ReplyGit gud scrub casTBH
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1 ReplyI have the same issue, and the wording used in the seal feedback is quite difficult to understand: The Bungie Rewards offer for the Premium Seal Pins has been extended from March 30, 2019, to August 31, 2019. Codes that are redeemed from the Bungie Rewards page before February 28 will expire on April 30, 2019; codes generated before or on February 28 will need to be used on the Bungie Store by April 30. If a code expires and players are unable to use a code on the Bungie Store in time, they should make a post on the #Help forums describing the issue for assistance. Codes redeemed after February 28th, 2019 will need to be used in the Bungie Store by September 30, 2019. As I had been waiting to make a purchase due to monetary concerns, I had not yet generated my code and now cannot, and there is nothing about codes being unable to be generated on August 31st and indeed states or implies that the codes redeemed after February 28th will be valid until September for whatever reason. I hope that we can get an extension, if not to September then perhaps by a week because this was a serious downer for me when I went to finally buy my Dredgen pin earlier. Some response would be greatly appreciated, a small extension even more so for those of us unfortunate enough to be affected by this issue.
