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Edited by Frags: 8/27/2019 12:30:28 PM
6

Bought silver, can't deactivate Cross Save

I would like to deactivate my cross save but can't because i recently bought silver. I didn't know this would be an issue. Any help? I would like battle.net to be my main
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  • Started a new topic: Disable cross play(1 Reply)

  • Hi, i want to deactivate cross save on my account but I’m unable to do so due to a silver purchase, I wasn’t aware of this being a problem and I was hoping I could get some help with my concerns and potentially get my cross save deactivated? Thanks.

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  • Edited by ADragonWithin: 5/22/2020 12:13:14 AM

    Started a new topic: Cannot deactivate cross save(1 Reply)

  • Hi, please help. I cannot deactivate cross save for 23 days because I purchased silver recently and I didnt know would be a problem. The issue is that the season ends in less than 23 days and i was close to getting legend. Please can you deactivate my account as I chose the wrong character.

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  • Hello, Thank you for your report. If currently logged in, please log out of Destiny 2 on all platforms. Once you log back in, Cross Save should be disabled.

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    • Have a look at the cross save FAQ [quote]What actions can limit my use of Cross Save? The following actions will impact a player’s ability to enable or disable Cross Save: - Players who disable Cross Save cannot re-enable Cross Save until 90 days after it was disabled - Players who purchase Silver cannot disable Cross Save until 90 days after the Silver was purchased - Players who perform a refund for purchased Silver cannot activate Cross Save until that Silver is re-purchased for that account - Players subject to a ban or restriction cannot activate Cross Save, or disable Cross Save if already active, until that ban or restriction has expired [/quote]

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