I posted about this before and got no help what so ever. My account HAD a negative balance for some reason, I buy silver to clear up this negative balance bringing my silver to +100. For some reason it still says I have a negative balance when I try to authenticate my Xbox account, yet it clearly shows I have +100. I've tried different browsers, incognito mode, etc and nothing is working.
English
#Help
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Appreciate you posting about this issue. We're aware that this is occurring and we're currently investigating.