I have my Xbox and PS4 accounts authenticated for cross-save but, the option to continue and choose the characters to keep is greyed out and I cannot move on with the process. I have also tried using Battle.net instead of PS4 but the same issue happens.
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Edited by ADragonWithin: 8/21/2019 8:33:00 PMYou must authenticate all linked accounts to enable cross-save. You cannot authenticate just Xbox and Playstation if you also have a Blizzard account linked; all must be authenticated to continue. If you have a Battle.net ID attached to your account, you must also link a Steam ID to your account on the https://www.bungie.net/PCMove page first before attempting to set up cross-save.
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3 RepliesThanks for the report. We're currently investigating.