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8/21/2019 7:24:02 PM
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Cannot Authenticate Steam Account

On the Cross-Save page, I can authenticate my Xbox and Blizz accounts, but my Steam account, which has no Silver and no characters cannot be authenticated. This is what I get. "500: Internal Server Error Something bad has happened. It’s not you. It’s us. We all make mistakes, and this one was totally ours. Click the back button to go back where you came from. We don’t want you to see us like this. This error has automatically been logged and we are aware of your plight. HTTP Client Error; 500 Internal Server Error ::CLOUDFLARE_ERROR_500S_BOX::" Any tips?
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  • Hey all, We're extending the maintenance window for investigation on 500 errors. If you hit any other errors, report to the Help forum!

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    • Edited by oopsie_doopsie: 3/13/2021 9:00:04 AM
      how did u get it fixed? i have almost the same problem but its The error code: ErrorCannotAuthenticate

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      • I'm having trouble getting my steam account to authenticate with cross save. There are no error messages that I see though. When I click authenticate on my steam account it opens a window where I log into my steam account and then when I do it just goes back to the cross save page and is still not authenticated. If anybody has any idea how to fix this then help a guy out.

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        • I did the migration nearly a month ago!! I am getting the same info, zero characters. This is making me sweat guys, I am not liking this one bit. If I have to start from scratch I will be phookin pissed.

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          • Authentication Problem for Battle.net I don't understand why this is happening, when I know the email and password to my battle.net account? Thing I just want to authenticate my Steam account and I do not care about my battle.net account but, I need to authenticate both of them to continue. I have also tried to unlink the account, but then I get another error message. ugh I just want to play on my PC. https://www.bungie.net/en/User/VerifyAuth/BattleNetId?code=USC54Z86VSNFCBD9IS8IZ67B3TVRT2NWOK&state=1107689494677802110 Authentication Error The account you attempted to verify is not linked to your currently logged in account. Please try again with your linked account for this platform. This is what happens when I try to unlink Battle.net from my Bungie account. https://www.bungie.net/en/User/AuthError?id=23 Authentication Error Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account.Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account. Someone please help!?

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            • i cant authenticate any of my profiles, i have my xbox, steam and battlenet all linked to my account, i can see the charaters on my xbox and battlenet, the xbox is already authenitcated (automatically i guess?) but when i go and log in with my steam and battlenet to authenicate those profiles, it spins, and does nothing.

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              • So I got the steam login window to pop up but then it said there had been too many failed login attempts and I had to wait, but I hadn’t even been able to try and log in to link my steam account. Anyone else have this problem?

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                • I link wrong steam account. Can I relink others steam account?

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                  • I'm receiving the "ErrorCannotAuthenticate" error. I initially attempted to link an old Steam account but decided to sign into my new account instead. I'm unable to do so - it seems that once I selected an account to link I'm unable to change my mind prior to authorization. Please allow me to re-link

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                  • Started a new topic: Prismatic inferno(1 Reply)

                  • Hi! I can't edit the post but here's an update! It seems to help if you authenticate Steam before Blizz! And if that doesn't work, just keep trying! [spoiler]I ordinarily don't ask this, but if you guys could bump this comment with some upvotes or comments or whatnot to help others out, that would be cool! If not, that's cool too![/spoiler]

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                    • Use Incognito mode on Chrome. It worked like a charm first try for me.

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                      • Edited by Grey Death Storm: 8/22/2019 11:06:25 AM
                        that's a network related error that will need to be looked at by bungies internal network engineers

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                      • As someone else pointed out, made my steam profile ENTIRELY PUBLIC, and that got me past the 500 error - allowing me to authenticate Steam. However, now it's like whack-a-mole with the other accounts - everytime I try and authenticate the fourth account (doesn't seem to matter which), one or two of the previously authenticated accounts deauthenticates. I can't get all four to authenticate simultaneously.

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                        • Problem Signing in after Cross Save: Does anyone has the same issiue that they cant sign in to Destiny? I did the Cross Save activation and it said it was all a okey, but now when I try to start Destiny 2 on PC it alway says that "Destiny Servers are not avaiable now" so in other words the Servers are down. I already tried to restart Battel.net e.t.c. that didnt help

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                        • Here we go

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                        • Same story, or even better. When I auth with Steam, BN account makes de-auth. When I auth BN account - Steam account.. guess what.

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                          • Solution for many!! https://www.bungie.net/en/Forums/Post/253285801?page=0&sort=0&showBanned=0&path=1 Look here! Bump if it works for you

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                          • Bump

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                          • 1
                            it took me a few tries till it went through. Hope this worked out soon for you folks :)

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                          • This pissed me off for a nice hour or two. But I FIXED it. UNLINK Steam account Go to cross save again RELINK Steam account Boom worked for me.

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                            • If you turn off display on public profile under "Settings", "Accounts", It will work!

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                              • im having same problem as idaho once i authenticate one the other unauthenticates im getting frustrated

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                                • Took me a few tries. And when I authenticated Battle.net, Steam desautheticated (does this word exists??). After a few attempts, I managed to authenticate both.

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                                • Just got it working by opening an incognito window in Chrome, logging in to bungie.net and going through the process from the start.

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                                • Edited by Simfe: 8/21/2019 9:16:55 PM
                                  https://www.bungie.net/en/Forums/Post/253285801?page=0&sort=0&showBanned=0&path=1 For everyone who's gotten past steam authentication! Look here!

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