Yesterday I was put in a gambit match with someone three matches in a row who was using an afk bot. I messaged him to tell him I would be reporting him. After the third match he then messaged me back calling me a whole arrangement of names and telling me he's being doing it since day one and that's he's untouchable. He then commented of my screenshot of the match proving he had 0 involvement calling me a slave. There must be a more direct way of report these people to Bungie.
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https://www.bungie.net/en/Help/Troubleshoot?oid=13967
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Hopefully they look into the guy. They're starting to crack down, so he's not as untouchable as he thinks. This may give you hope: https://www.bungie.net/en/Forums/Post/252916041?sort=0&page=0