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originally posted in: Trostland game crash.
7/19/2019 9:07:30 PM
4
Hi. Thanks for your report. We're currently investigating connection issues, and this may part of that issue. When did this start happening to you?
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  • About two days ago, thanks for the reply.

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  • Hmmm. The connection issues started before then. I know you've already uninstalled and reinstalled, but could you try it one more time and also clear the cache? [quote][b]1.[/b] Completely uninstall both Destiny 2 and the Battle.net application [b]2.[/b] Delete the following local cache/settings directories: [quote] [b]– %APPDATA%\Bungie\DestinyPC[/b] - %PROGRAMDATA%\Battle.net [i]More Information[/i]:[spoiler] [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] [i]The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory.[/i][/spoiler][/quote] [b]3.[/b] Reinstall the Battle.net app and Destiny 2[/quote]

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  • It appears that these issues are still persisting. Do you have any other possible solutions?

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  • Can do. Thanks again. I'll get back to you to report whether it works or not.

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