{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
5/28/2019 3:23:59 PM
11
Not receiving reward code email
Over the last several days, I have been attempting to pre-order a jersey. I went to my profile rewards page and emailed myself a code. I verified the email address is correct. I have checked my spam box too. However, I have not received any email with a code and the deadline is approaching quickly.
I looked at a few other recent threads and see people that have issues with the emails, but I'm not even getting an email. I have not changed my email in quite some time and have received these codes in the past. Any ideas?
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8 RepliesHi again. This should be resolved. Please try sending yourself the email again.
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Started a new topic: Reward code not sent for VoG completion.(1 Reply)
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2 RepliesI’m having the same issue. I might have screwed myself more though by trying to change my email address on my account, not getting a verification email sent to that new address, and then trying to change my email back. Ughhhhhh
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10 RepliesEdited by BNGHelp6: 5/28/2019 7:14:17 PMHey there. Thanks for your report. If you're still not receiving any emails after several days I suggest creating a new email address and verifying that to see if it will receive any Bungie Rewards emails.
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1 ReplyWhat domain are you using?
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I started a thread about this same topic a couple days ago, I tried all the same things everyone is saying with no luck. Contacted bungie’s support directly and all I got is that they are a 3rd party support and can’t do anything. So it looks like we are out of luck for this reward unfortunately. No one seems to know the cause
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Edited by Maz Hatter: 5/29/2019 6:02:24 AMI'm having the same issue. I sent myself a code earlier today but it hasn't come through my email yet. I've checked my spam, and even switched to a different email and validated it with no luck. The deadline for this reward is less than a week away and I'm getting pretty nervous about getting this reward.
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1 ReplyLooks like I'm having the same issue. I'm not receiving any email codes when trying to claim the Prime Jerseys, this hasn't been an issue in the past. I just tried changing my email address (both used were Gmail accounts anyway) but haven't received a validation email either. It's going to be a bit awful if I miss out because of this.
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Same here. Tried on all of my Email accounts and still nothing. Glad that it's not just me bud mad that it's happening...
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Edited by Poots: 5/29/2019 9:39:47 PMSame here. I successfully redeemed a code in Season of the Forge for the Crimson Days Hoodie, but I have not received an email for the Thorn t-shirt to my gmail address. The links in the email I received upon completing the Thorn triumph all now report that they have expired. I guess I'll try a different email address? Unfortunately, verifying an email address can take up to 24 hours -- great...
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Allow me to add another voice to the list of folks not getting the rewards email. Also using gmail in this case.
