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4/18/2019 11:03:26 PM
1
Constant Cannot Read Game Content
Setup: CPU - Ryzen 1500x | MB - GIGABYTE GA-AB350-Gaming | RAM - 16GB Corsair Vengeance LPX 3000mhz | GPU - Zotac 1060 6GB | OS - Windows 10 Pro x64 | VBIOS - 86.6.e.0.20
Since the last 2/3 weeks, I've suddenly been getting this same error every 30 minutes in game.
"Cannot read game content" then it says to run scan and repair.
The error is the same as a lot of other people had in the past. In the crash_info.txt, there's a package corrupted" Failed to load tag with path '<N/A>' and description '<N/A>' 0x813CC040 (0x05e6 64) from package {{w64_sandbox_05e6_4.pkg}} with error 'error riddle failure, {{!0x00000000!}}' install type {{!5!}}"
I've put the full log here: https://pastebin.com/SYG2vxax
Here's the list of things I have already tried and confirmed DOES NOT fix this issue
-Running scan and repair.
-Going into the destiny 2 packages folder, finding the specific package (e.g. w64_sandbox_05e6_4.pkg), deleting it, then running scan and repair
-Restarting computer
-Reinstalling Destiny 2
-Reinstalling Battle.net
-Reinstalling Destiny 2 and Battle.net
-Reverting BIOS to default settings
-Updating NVIDIA graphics driver to latest version
-Rolling back graphics driver
-Deleting %AppData%/Bungie/Destiny2 etc...
-Deleting local temp files
-Running Windows Memory Diagnostic
-Adding exceptions for both Battle.net and Destiny 2 in my antivirus (MalwareBytes)
-Running both Battle.net and Destiny 2 as administrator
None of the components in my PC are overclocked. I've run cmd prompts like "sfc /scannow" which showed no problems. My OS and Destiny 2 are stored on the same hard drive, I've run the Seagate scanning software which showed no problems with my hard drive. This is the ONLY game that gives me this issue. All other games on my computer like Anthem, Overwatch, etc are running fine.
I really like playing this game but this recent persistent issue is killing any enjoyment I had. I've been checking posts on reddit and here and none of the fixes given have worked for me. I'm at a loss.
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3 RepliesHi Super. Appreciate you reaching out to us for support. It looks like you've done a lot of troubleshooting already. We've seen a larger-than-usual amount of reports about this issue and we're currently investigating. Here are a few suggestions that may be beneficial: [quote][b]1.[/b] You might want to [url=https://www.bungie.net/en/Help/Article/46407]remove your CVARS.xml[/url] file to see if anything changes. [b]2.[/b] You may want to turn VSYNC on or off to see if that helps at all. You may also need to cap your framerate. [b]3.[/b] Some users have reported that lowering your clockspeed of your GPU may help with this. [b]4.[/b] Some users have reported that lowering their hz on their monitor has helped with this issue. [b]5.[/b] [url=https://www.bungie.net/en/Forums/Post/250853399?sort=0&page=0]This player reported that removing Windows Gamebar has helped with this issue.[/url] [b]6.[/b] For AMD Radeon users, [url=https://www.bungie.net/en/Forums/Post/251664497?sort=0&page=0]a player reported that editing their Radeon Gaming Settings and Shader Cache helped them[/url]. [b]7.[/b] You may want to try lowering your graphics settings and capping your FPS at 30.[/quote]
