His hands are tied. All he can do is keep bringing our discontent to the devs attention. He doesn't have the power to force them to act on it. ...and the people who do have that power, don't have the stones to come out of their offices and face the RW consequences of their design decisions. So we're all stuck....and the reality is that Bungie most likely isn't going to do anything until declining player numbers and sales force them to. The Annual Pass is a sunk cost. They have that money, and we arent' going to get it back. But we can make our anger heard by either reducing our play time....or leaving the game. As well as refusing to give them any more money. So no microspending....and not buying the Annual Pass they're likely to start hyping in a few months. That's where this attitude is likely to come back to haunt them. They have our money now....but they have to come back to us to get more of it going forward....and in a world where Activision is no longer willing to bankroll their production or marketing costs.

I get that the community managers have no control over those aspects of the game, but they only reply to like 3-5 posts a week, usually with little to no information on there than ‘your feedback has been heard and past on’ and then they reply to a random post about not eating while on mic? That is why they get so much anger hurled to them. The community managers for this game, interact less than most other community managers in any game

[quote]That is why they get so much anger hurled to them. The community managers for this game, interact less than most other community managers in any game[/quote] Because they have bosses that they have to obey, or else they need to go work somewhere else. ...and the people who sign their paychecks have decided that respectful engagement and customer satisfaction are not the organizational goals here. The execs and devs at Bungie simply want us to continue to play by any means necessary....the want the benefits (in terms of player engagement) of a well-crafted game but without having to expend the resources necessary to turn this **thing** into one. IOW, its like working for a boss who wants your work....but doesn't want to pay you a fair wage for it.

What is sad, is that players are doing more damage control for the game than actual bungle employees... I totally get what you are saying tho. I hope bungle is paying the community managers well since they are putting them in a no win situation basically all the time

Bad relationships are often like that. However the bad-actors in this aren't the CMs. They are the pawns being pushed out into the middle of the board to be sacrificed.

I’ve got nothing against the community managers. This really isn’t on them. It’s on the Devs Proper. Without them providing meaningful things for CMs to do/relay, they’re just left to basically twiddle their thumbs, and try to Band-Aid bullet holes.

Actually its people in the Executive Suite. The devs wouldn't be doing this without either the tacit....or explicit....approval of the top brass at Bungie. Which is why my opinion of Pete Parsons as a CEO declines by the day. He is either promoting this....or allowing it to go on. Either way, this is poor leadership. That risk long-term damage Bungie, their reputation, and the Destiny franchise..... ....in return for pretty questionable short-term gains.