JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by shotinthebutt: 4/3/2019 12:06:05 AM
24

Destiny 2 Account Ban

My account, too, has been banned. I know there is no recourse having read about so many others also being banned recently. I can only hope SOMEONE takes notice and sees that something has gone terribly wrong. Many are being banned either by mistake or by a bug or something. I have thousands of hours in this game and nothing about me or my computer has changed. Something really wrong has happened, and I truly hope it is not the waste of time I've made playing this game.
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • [b][u]Disputing a Ban or Restriction[/u][/b] [quote][b]There are NO options to dispute or overturn account restrictions or bans.[/b] Permanent account bans are only implemented with rigorous checking to ensure that the innocent are not punished alongside the guilty. [u]Bungie does not comment on or discuss individual account restriction or bans.[/u][/quote] [b][u]PC Third-Party Applications[/u][/b] [quote]Running third-party PC applications that are incompatible with Destiny 2 on PC may impact game performance or prevent the game from running properly. [b]Bungie will not ban or restrict players for using common third-party applications such as Discord, XSplit, OBS, RTSS or other apps as outlined[/b] in the [url=https://www.bungie.net/en/Help/Article/46101]DESTINY 2 PC AND THIRD-PARTY APPLICATION FEATURE COMPATIBILITY[/url]. However, Bungie reserves the right to ban or restrict players that are using third-party applications to violate our [url=https://www.bungie.net/en/Bungie/conduct]Code of Conduct[/url] or the [url=https://www.bungie.net/en/Bungie/SLA]license agreement[/url] that governs Destiny as outlined above. [u]Bans and restriction are not applied automatically. Bungie reviews all possible violations before applying a ban or restriction to an account or device.[/u][/quote] Source: [url=https://www.bungie.net/en/Help/Article/11929]Official Ban Policy[/url] [b][u]TL;DR[/u][/b] Bungie does not discuss bans and will not lift them. PC Bans are usually due to 3rd party software, such as cheat engine, running in the background. The system submits an auto-report with the information to the Bungie team. You'll have to create a new account and buy the game again if you wish to continue playing.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    8 Replies
    • Edited by Azghul Drake: 4/3/2019 10:45:02 PM
      To be very honest with you even when it hurts ( which i understand) [b]Bungie don’t care about this [/b] I'm also experiencing the same thing that you are, and in my experience ,every thing you get here are links to the eula and policy followed by Troll posts along with posts that say how great bungie is and that they [b][i][u]never ever in eternity make mistake [/u][/i][/b] And rarely some who really try to help you And bcs its in the policy and eula they can do what they want ( i just say south park apple episode For a comedic example of this ) You will never got Anny official answer here. It's their policy to ignore ban posts on the help forum bcs their policy states that there is no way to appeal the ban or discuss it the employes cant help you even when they want. i would never ask one to risk theyre jobs for this I think some of these bans are unwarranted. But some are truly rightfull And you don’t have to activily cheat to get banned the existence of something that could [b]eventually in rare circumstances maybe [u]could[/u][/b] [b]do something [/b] with D2 is probably enough to get you banned. For example, an ambient light software that behave and seems like an aimbot might get you banned, as it probably did in my case. If the employee tasked with assessing these flags doesn't research these processes, they might assume that you are cheating and they will ban you. We can not blame them for that, they only do their work and are only human the lack of comunication is what bothers me on this cases bcs if this would be made the right way it could help improving the Anti-Cheat in the future and will prevent from ´´missinterpretations´´ ( excample above) in the future keeping good players in Destiny so it can be there for a while i wish for it I'm telling you all of this to help you understand your situation. I don't want to be mean. If you believe Bungie has mistakenly banned you, tweet at them and ask them to review their process and the recent account bans politely. We need to bring light to the fact that this isn't just a case of a hacker being caught and then airing their displeasure in a public forum.i done this mistake and i trying to corect this so dont be like me be better. PS: sry for the copy and paste posting but i think i cannot formulate this better without beeing mean ( or banned again ;P ) and i even needed help for this one

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    • This is a ridiculous ban policy. It's funny how these issues only happen on PC because bungies ai is so incompetent that it flags cheaters and legit players alike. And all this bs about bungie manually checking every ban is just one guy seeing the AI flag and clicking accept.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      18 Replies
      • Shotinthebutt has been a member of our clan for nearly 4 years now across both destiny 1 and 2. He is one of the kindest guardians I know, always quick to help new players and old ones alike, and has become the backbone of our clan over the years. He took me through some of my very first raids and has always been a shining example of what I think bungie wants from guardians in its community. With all that said, I cannot speak to the reason why he was banned, but I can speak in full confidence that it is surely a mistake. For those in the comments that continue to spam Bungie's EULA or who simply think Bungie has [b]never[/b] wrongly banned someone I ask you this: If governments have wrongfully jailed innocent people before, then why do you expect a game company to not make the same mistake? Bans don't even have a review process or appeals process and are done automatically through software which should already be a huge joke. As a software developer I can tell you policing bans through a software program is going to lead to tons of unjust bans that could be for multiple different reasons. Just look at Youtube's demonetization system which in 2018 started accidentally flagging lgbt videos on youtube for demonetization and caused a huge controversy for their company. Automatic, non-human reviewed bans are going to ban a small margin of people unjustly. The catch is that it will probably ban 99% of people who deserve bans and costs Bungie a lot less than if they had to instate a review process for all the wrongful bans. All this just tells me is that Bungie doesn't care. They don't care if you or I are banned wrongly so long as they [i]mostly[/i] ban the right people. Banning people without even a review and leaving no appeals process behind just leaves a bad taste in my mouth. It reeks of "Oops sorry! It actually says here in our EULA that all bans are final and there's nothing you can do about it since we absolutely 100% [b][i]NEVER[/i][/b] ban anyone who didn't deserve a ban!" It's like walking into a store to buy something only to find out its broken, so you walk back to the counter to return it and they go, "We have a strict no refund policy, also we don't sell anything that's broken so that couldn't possibly be our fault." If they can wrongfully ban one of the best guardians I know, then what hope do the rest of us have? Fix your shit Bungie.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        4 Replies
        • My account got restricted on Tuesday on this date. is it because whenever I play competitive with my friend I get ddosed at least twice and the game thinks I'm quitting or ruininng the game for other people?. Maybe that or its that one game when i popped off with the sniper and the guys against me thought I was cheating so they reported me. I don't actually know I'm confused. I don't want you to remove the restriction I just wanna know why my account got restricted. it's so frustrating..

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • Edited by Azghul Drake: 4/3/2019 2:24:08 AM
          ..

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • I was also banned for a third party driver updater (only thing other than discord I was running), so you're not alone in this. Bungie really needs to take a look at the way they treat their playerbase, especially now since they can't fall back on Activision.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        • I have this same issue as well, and the same case as you do. To all the people linking Bungie's ban policy, I really appreciate your efforts to root out and discourage 'cheaters' like us, but I think the point you're missing is that Bungie isn't perfect sometimes. I respect their company very much and their hard work, but everyone screws up. We get that Bungie's official policy does not entail reviewing appeals, but again, we've done nothing wrong. I don't think you would stand by either in this situation. We just want our accounts back or a reason why we got banned.

          Posting in language:

           

          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

          3 Replies
          • If you bought the game through the battle.net then 72 hours for a refund. I was banned too, I am a PvE player, I do not understand why I am banned. In PvP events I am always at the bottom of the list.

            Posting in language:

             

            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            3 Replies
            • Banned here too! I started in the beta and came back just recently. Bungie, if you're gonna make me spend another $60 you could at least tell me what program was flagged as violating your CoC. Was it Synapse? Discord? Nvidia Geforce? Instead of hiding behind a BS blanket statement, let me know where the issue is so I can resolve it.

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

            • I too, have been a victim of this ban spree. never did any shit wrong. just got banned...

              Posting in language:

               

              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

              5 Replies
              • Edited by OGCapt-: 4/1/2019 10:24:22 PM
                PVE and PVP game history. Given the amount of time and money spent on Destiny 1 and destiny 2 the very least someone can do is look into and give him a reason. https://destinytracker.com/d2/profile/pc/shotinzebutt-1350

                Posting in language:

                 

                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                3 Replies
                • Own up to your -blam!-up Bungie and unban this man

                  Posting in language:

                   

                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                  1 Reply
                  • just my 2 cent ...... iam one of this persons in D2 who is reporting players esspacaly in PVP ....cuz there u can see : players with a damn strange behaviour.and unacceptable head shot skills. and we all know there are aim bots out in the net .... so blaming bungie, for anything is not helping . esspacaly since bungie detectet a lot of ppl using aim makros,hacks,bots.. and that majority of this players are pvp players. so if u got banned.. i say straight way : good job bungie

                    Posting in language:

                     

                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                    8 Replies
                    • 12
                      Clan mate and someone I have spend 100’s of hours playing with. This is some BS. Also The New Age Gun glad you are such a cheery person.

                      Posting in language:

                       

                      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                      35 Replies
                      • i have been banned too ( and i don't know why !!!!!!

                        Posting in language:

                         

                        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        2 Replies
                        • Happened to me too buddy

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Happened to me as well. A full account ban. Pre-ordered the 100 dollar version of the game + all the following dlc. Hundreds of hours invested and now "poof", account banned. Thx bungie

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                        • Edited by The New Age Gun: 4/1/2019 10:02:34 PM
                          [quote]My account, too, has been banned. I know there is no recourse having read about so many others also being banned recently. I can only hope SOMEONE takes notice and sees that something has gone terribly wrong. Many are being banned either by mistake or by a bug or something. I have thousands of hours in this game and nothing about me or my computer has changed. Something really wrong has happened, and I truly hope it is not the waste of time I've made playing this game.[/quote] Waste of time. NO ONE will reply to you. Move on or buy the game again.

                          Posting in language:

                           

                          Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                          29 Replies
                          • Right? I left one game of comp because I was doing a quest and then I'm banned for two weeks because of unstable connection. I left the -blam!-ing game myself, it had nothing to do with my Internet!

                            Posting in language:

                             

                            Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                            6 Replies
                            • Edited by Bread: 4/1/2019 11:46:36 PM
                              [b][u]JUST BECAUSE THERE ARE A BUNCH OF NONCES IN THIS THREAD[/u][/b] [B][U]DISPUTING A BAN OR RESTRICTION[/U][/B] [QUOTE][B]THERE ARE NO OPTIONS TO DISPUTE OR OVERTURN ACCOUNT RESTRICTIONS OR BANS.[/B] PERMANENT ACCOUNT BANS ARE ONLY IMPLEMENTED WITH RIGOROUS CHECKING TO ENSURE THAT THE INNOCENT ARE NOT PUNISHED ALONGSIDE THE GUILTY. [U]BUNGIE DOES NOT COMMENT ON OR DISCUSS INDIVIDUAL ACCOUNT RESTRICTION OR BANS.[/U][/QUOTE] [B][U]PC THIRD-PARTY APPLICATIONS[/U][/B] [QUOTE]RUNNING THIRD-PARTY PC APPLICATIONS THAT ARE INCOMPATIBLE WITH DESTINY 2 ON PC MAY IMPACT GAME PERFORMANCE OR PREVENT THE GAME FROM RUNNING PROPERLY. [B]BUNGIE WILL NOT BAN OR RESTRICT PLAYERS FOR USING COMMON THIRD-PARTY APPLICATIONS SUCH AS DISCORD, XSPLIT, OBS, RTSS OR OTHER APPS AS OUTLINED[/B] IN THE [URL=HTTPS://WWW.BUNGIE.NET/EN/HELP/ARTICLE/46101]DESTINY 2 PC AND THIRD-PARTY APPLICATION FEATURE COMPATIBILITY[/URL]. HOWEVER, BUNGIE RESERVES THE RIGHT TO BAN OR RESTRICT PLAYERS THAT ARE USING THIRD-PARTY APPLICATIONS TO VIOLATE OUR [URL=HTTPS://WWW.BUNGIE.NET/EN/BUNGIE/CONDUCT]CODE OF CONDUCT[/URL] OR THE [URL=HTTPS://WWW.BUNGIE.NET/EN/BUNGIE/SLA]LICENSE AGREEMENT[/URL] THAT GOVERNS DESTINY AS OUTLINED ABOVE. [U]BANS AND RESTRICTION ARE NOT APPLIED AUTOMATICALLY. BUNGIE REVIEWS ALL POSSIBLE VIOLATIONS BEFORE APPLYING A BAN OR RESTRICTION TO AN ACCOUNT OR DEVICE.[/U][/QUOTE] SOURCE: [URL=HTTPS://WWW.BUNGIE.NET/EN/HELP/ARTICLE/11929]OFFICIAL BAN POLICY[/URL] [B][U]TL;DR[/U][/B] BUNGIE DOES NOT DISCUSS BANS AND WILL NOT LIFT THEM. PC BANS ARE USUALLY DUE TO 3RD PARTY SOFTWARE, SUCH AS CHEAT ENGINE, RUNNING IN THE BACKGROUND. THE SYSTEM SUBMITS AN AUTO-REPORT WITH THE INFORMATION TO THE BUNGIE TEAM. YOU'LL HAVE TO CREATE A NEW ACCOUNT AND BUY THE GAME AGAIN IF YOU WISH TO CONTINUE PLAYING.

                              Posting in language:

                               

                              Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                              11 Replies
                              • So why do you think you were banned?

                                Posting in language:

                                 

                                Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                                2 Replies
                                • Good job Bungie. Keep cleaning up the game.

                                  Posting in language:

                                   

                                  Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                                  6 Replies
                                  • They need to look into this!!! I just bought this game based off of your recommendation. If they do not fix this issue I will not play. I will not waste my time!

                                    Posting in language:

                                     

                                    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

                                    7 Replies
                                    You are not allowed to view this content.
                                    ;
                                    preload icon
                                    preload icon
                                    preload icon