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1/7/2019 11:48:06 AM
2

Destiny 2 Companion app won't show 3D models

I've tried: deleting cache, deleting storage, uninstalling and reinstalling the app, logging out and back in. Evert time i try to open a 3D model of anything, it just shows me a loading bar for a couple of seconds and then nothing. Thanks in advance :)
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#Help #android

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  • Hello, Under App Settings > User Settings > 3D do you have "3D Character Gear" box selected? And if you are using Phone Data make sure "Restrict 3D Data Downloads" box is unchecked.

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  • Hey there. Thanks for your report. I see you've already tried some troubleshooting. To confirm, you are using the Android version of the app? When viewing the model, are you on a wifi connection or phone internet? Have you tried turning it off to see if the weapon models load?

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