To be fair they fixed it pretty quick imo. I logged on after reset, game was unplayable, went away and 30 minutes later was back to normal.
I have no clue at all about game programming or server issues but considering the scale not too long to be offline.
Yes I understand this shouldn't be an issue in the first place and some people may still have issues but I'm guessing live servers for a couple of million people can be complicated
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Took a week. Could barely play when the DLC dropped.