JavaScript is required to use Bungie.net

Help

Help us help you.
12/10/2018 11:16:56 PM
1

game is allready installed but it trying to install again???

i just did a quick PC restart after getting lag spikes (possibly caused by recent update) and i come back to see it saying *install game*, i check the file directory and all 80.7GB is there, but the launcher isn't having it, i've done a "game check" and its picking up that the game is there, but is persistent on re-downloading 57gb for some reason.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Hi. Thanks for your report. If you're having installation issues, you may want to follow the below steps, which may help with your issue: [quote][b]1.[/b] Completely uninstall both Destiny 2 and the Battle.net application [b]2.[/b] Delete the following local cache/settings directories: [quote] [b]– %APPDATA%\Bungie\DestinyPC[/b] - %PROGRAMDATA%\Battle.net [i]More Information[/i]:[spoiler] [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] [i]The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory.[/i][/spoiler][/quote] [b]3.[/b] Reinstall the Battle.net app and Destiny 2[/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon