Hello,
Have you completed the Red War campaign? You need to do that before you can purchase Silver.
English
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Hi, I have completed the campaign and hit max level of 20 since I only have the base game. Here are the screenshots. https://imgur.com/tFn2giG https://imgur.com/eQeOJEn
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Ok. Are you trying to buy Silver directly from Tess in the tower?
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Yes. I get an error from Tess and don't see silver in the store. I'm assuming that silver is not available for purchase in Japan? Here are the screenshots from blizzard app and in-game. https://imgur.com/3Wdpe4N https://imgur.com/wAPtPB4