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If you had cheat engine installed on you computer you should be banned anyway as you have obviously used it on games in the past.
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thats a big OOF Ban-wise, its always a perma-ban with Bungie. You can try to repeal it but your chances are slim. As for refund or fixes, i do not know. Most likely you wont get a refund since its digital, but you already has hours on it so they could or could not refund you. I could be wrong about the refund.
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r/quityourbullshit
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Well...if cheat engine was open/running while you (or “your brother”) were playing D2, then that’s the reason for the ban & was NOT on accident. Bungie has repeatedly warned not to have those types of programs opened while running D2.
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Hello? You cheated and got banned. Do you think anyone cares about your brother, or made up friend, or cat that activated it walking across the keyboard. It happened. Its over. Its not an accident.
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This doesn’t sound like an accident...